Quick Comparison
| Feature | Snowball | Smartsheet |
|---|---|---|
| Business card scanning | 2-second AI scan | Not available |
| Voice notes | ||
| Contact management | Core feature | Via sheets |
| Project management | Via integrations | Core feature |
| Follow-up reminders | Built-in | Automation |
| Collaboration | Team sharing | Enterprise |
| Free tier | Yes | Trial |
| Best for | Contact capture | Work management |
Smartsheet is Work Management, Not Contact Management
Smartsheet is powerful collaborative work management—Gantt charts, automations, dashboards. Some teams create sheets to track contacts. But spreadsheet rows aren't relationships. No scanning, no voice notes, no CRM features.
- No business card scanning
- No voice notes for context
- Contacts are just spreadsheet rows
- Work-centric, not relationship-centric
- Requires manual data entry
Key Differences
Instant Card Capture
Scan cards in 2 seconds. Smartsheet requires manual entry.
Voice Context
Record conversation notes. Smartsheet captures text only.
Contact-Centric
Built for managing relationships. Smartsheet is built for managing work.
CRM Integration
Contacts flow to your CRM. Smartsheet connects to project tools.
When Smartsheet Works
- Complex project management needed
- Team collaboration on work items
- Enterprise reporting and dashboards
- Workflow automation
When Snowball Wins
- Business card scanning is essential
- Voice notes improve context
- CRM integration needed
- Relationship management is the goal
Different Tools, Different Jobs
Smartsheet: Work and project management
Snowball: Contact capture and management
Use both for different purposes
They complement each other
Frequently Asked Questions
Can Smartsheet scan business cards?
No. Smartsheet is work management. Use Snowball for card scanning.
Should I use both?
If you need project management AND contact management, yes. Different tools.
Can they integrate?
Via Zapier. Create Smartsheet rows from Snowball contacts if needed.
Which is better for tracking contacts?
Snowball. It's built for contacts. Smartsheet is built for work.