Quick Comparison
| Feature | Snowball | Zendesk Sell |
|---|---|---|
| Primary purpose | Field lead capture | Sales CRM |
| Business card scanning | 2-second AI scan | Not available |
| Voice notes | ||
| Pipeline management | Via Zendesk Sell | Native |
| Offline mode | Limited | |
| Email integration | Via CRM | Native |
| Support integration | No | Zendesk Support |
| Mobile app | Capture-focused | CRM-focused |
Zendesk Sell Needs Leads First
Zendesk Sell excels at sales pipeline management and integrates beautifully with Zendesk Support. But capturing leads at events? The mobile app manages existing leads—it doesn't capture new ones from business cards.
How They Work Together
Instant Card Capture
Scan business cards at events. Zendesk Sell's mobile app can't capture.
Voice Context
Record conversation notes. Zendesk Sell gets clean data plus context.
Works Offline
Capture leads at venues with poor connectivity. Sync to Zendesk Sell later.
Event Speed
Process cards quickly at conferences. Zendesk Sell would require manual entry.
Snowball + Zendesk Sell Workflow
Capture in the field, manage in Zendesk.
Scan card, record voice note
Review and sync to Zendesk Sell
Lead created with Snowball context
Work the lead through Zendesk Sell pipeline
What Snowball Adds
- Business card scanning
- Voice notes for context
- Offline event capture
- Fast sync to Zendesk Sell
Frequently Asked Questions
Does Snowball integrate with Zendesk Sell?
Yes, Snowball syncs contacts to Zendesk Sell as leads with all captured data and notes.
Can Zendesk Sell scan business cards?
No. Use Snowball for card scanning, then sync to Zendesk Sell.
What about Zendesk Support integration?
Zendesk Sell connects to Support. Leads from Snowball can become support tickets later.
Should I use both?
If you use Zendesk Sell and attend events, yes. Snowball captures, Zendesk Sell manages.
Related Comparisons
Ready to connect Snowball with Zendesk Sell?
Capture contacts in the field and sync them automatically.